Showing posts with label negotiation. Show all posts
Showing posts with label negotiation. Show all posts

Monday, March 16, 2015

Rejection Proof by Jia Jiang

book cover
Rejection Proof
by Jia Jiang


ISBN-13: 9780804141383
Hardcover: 240 pages
Publisher: Harmony
Released: April 14, 2015

Source: Review copy from the publisher through Amazon Vine.

Book Description, Modified from Back Cover:
Jia Jiang came to the United States with the dream of being the next Bill Gates. But despite early success in the corporate world, his first attempt to pursue his entrepreneurial dream ended in rejection. Jia was crushed, and spiraled into a period of deep self doubt. But he realized that his fear of rejection was a bigger obstacle than any single rejection would ever be, and he needed to find a way to cope with being told no without letting it destroy him.

Thus was born his "100 days of rejection" experiment, during which he willfully sought rejection on a daily basis--from requesting a lesson in sales from a car salesman (no) to asking a flight attendant if he could make an announcement on the loud speaker (yes) to his famous request to get Krispy Kreme doughnuts in the shape of Olympic rings (yes, with a viral video to prove it).

Jia learned that even the most preposterous wish may be granted if you ask in the right way, and shares the secret of successful asking, how to pick targets, and how to tell when an initial no can be converted into something positive. But more important, he learned techniques for steeling himself against rejection and ways to develop his own confidence--a plan that can't be derailed by a single setback. Filled with great stories and valuable insight, Rejection Proof is a fun and thoughtful examination of how to overcome fear and dare to live more boldly.


My Review:
My review on Amazon.

As a member of Amazon Vine, I'm able to review books through them, but--as I understand the terms--I'm only allowed to post my review on Amazon. Because I liked this book, I'm posting a description of the book here with a direct link to my review on Amazon.

If you've read this book, what do you think about it? I'd be honored if you wrote your own opinion of the book in the comments.


Tuesday, November 9, 2010

Getting to Yes by Roger Fisher, William Ury



book cover

Getting to Yes:
Negotiating Agreement Without Giving In,
Second Edition
by Roger Fisher & William Ury


ISBN-13: 9780140157352
Trade Paperback: 224 pages
Publisher: Penguin Book
Released: December 1991


Source: Bought through Half.com.

Book Description from Back Cover:
Getting to YES offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict--whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, Getting to Yes tells you how to:
  • Separate the people from the problem;

  • Focus on interests, not positions;

  • Work together to create options that will satisfy both parties; and

  • Negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks."


My Review:
Getting to YES is a book about how to come to mutually-satisfactory agreements with people, from your spouse and kids to your boss at work or even in a hostage situation. The real-life examples tended to be business-related or based on national-level events, but it was easy to see how each principle could be applied in any situation. It was easy to follow the points and see how to apply them.

Quite likely some of their suggestions won't be new to you. Either you did it and didn't know why it worked, you read it in a marriage/relationship book, or learned it from someone. But you'll learn why it works plus new things you hadn't thought of before. Overall, I'd recommend this book to anyone interested in improving their working relationships (and I'm including spouses in this).


The book covered: why merit-based negotiation is better than haggling-style negotiation; how to carry out merit-based negotiation and why it works; how to negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks; and a summary of the main points of the book. The second edition included answers to 10 questions that people repeatedly asked them after reading the first edition.


If you've read this book, what do you think about it? I'd be honored if you wrote your own opinion of the book in the comments.


Excerpt from Chapter Two
Everyone knows how hard it is to deal with a problem without people misunderstanding each other, getting angry or upset, and taking things personally.

A union leader says to his crew, "All right, who called the walkout?"

Jones steps forward. "I did. It was that bum foreman Campbell again. That was the fifth time in two weeks he sent me out of our group as a replacement. He's got it in for me, and I'm tired of it. Why should I get all the dirty work?"

Later the union leader confronts Campbell. "Why do you keep picking on Jones? He says you've put him on replacement detail five times in two weeks. What's going on?"

Campbell replies, "I pick Jones because he's the best. I know I can trust him to keep things from fouling up in a group without its point person. I send him on replacement only when it's a key person missing, otherwise I send Smith or someone else. It's just that with the flu going around there've been a lot of point people out. I never knew Jones objected. I thought he liked the responsibility."

....[People] see the world from their own personal vantage point, and they frequently confuse their perceptions with reality. Routinely, they fail to interpret what you say in the way you intend and do not mean what you understand them to say. Misunderstanding can reinforce prejudice and lead to reactions that produce counterreactions in a vicious circle; rational exploration of possible solutions becomes impossible and negotiation fails. The purpose of the game becomes scoring points, confirming negative impressions, and apportioning blame at the expense of the substantive interests of both parties.

....On both the giving and receiving end, we are likely to treat people and the problem as one. Within the family, a statement such as "The kitchen is a mess" or "Our bank account is low" may be intended simply to identify a problem, but it is likely to be heard as a personal attack.

Read from chapter one using Google Preview.